Search results for "Dynamic Performance Management"

An exploration of digital ride-hailing multisided platforms' market dynamics: empirical evidence from the Uber case study

2020

PurposeThe purpose of this paper is to experiment a dynamic performance management (DPM) approach to explore and assess the business dynamics of digital ride-hailing platforms with a focus on both supply and demand sides, and related interplays.Design/methodology/approachThe research adopts the DPM framework supported by simulation-based experimentations for developing a systemic case interpretation of Uber Inc. and its specific business complexity.FindingsThe emerging scenario analysis reveals that changes in the commission percentage for drivers and cutting prices for customers (car hailers) by competitors have significant impacts on the car-hailing industry.Originality/valueDPM and assoc…

L’analisi delle politiche di riduzione dei cesarei attraverso il dynamic performance management: La valutazione del percorso nascita in un’azienda sa…

2018

Da tre decenni l'Organizzazione Mondiale della Sanità considera appropriata una percentuale di cesarei tra il l 0-1 5%. Tuttavia, molti Paesi tuttora si trovano a fronteggiare valori molto più elevati e le politiche adottate dai decisori pubblici spesso mostrano di essere poco efficaci. Il presente lavoro prende avvio dall'analisi del percorso nascita introdotto in Sicilia e propone il ricorso all'approccio del Dynamic Performance Management per investigare le cause sottostanti l'andamento dei parti cesarei. Lo studio ha consentito di costruire un modello di System Dynamics, successivamente personalizzato con i dati di un'azienda sanitaria. L'analisi dei risultati delle simulazioni evidenzi…

Framing Caesarean Section Reduction Policies Through a Dynamic Performance Management Approach: A Maternity Pathway Case-Based Analysis

2017

The World Health Organization since the last three decades strongly encourages countries to reduce the caesarean section (CS) rate down to 10–15%. However, this goal nowadays appears still far from its achievement. Public decision-makers are indeed struggling to design and implement effective policies to reduce the CS rate. The literature provides a wide range of factors causing a change in the CS rate, such as the patient clinical profile and the healthcare service quality provided. Maternity pathway (MP) is considered a mean through which to standardize the cares and to reduce CSs. This study investigates the MP recently introduced in Sicilian local health authorities. Based on such an an…

Fostering Collaborative Governance in Chronic Disease Management Programs: A Dynamic Performance Management Approach

2020

Chronic diseases are the leading cause of disability and mortality in the world and represent a global health emergency due to the increase in frequency and complexity that has been occurring in recent years. The outcomes related to chronic care needs depend on the joint effort of a multi-provider, multi-disciplinary, and multi-professional service network, which operates along a clinical pathway. However, all the different players involved in the provision of services may have different interests and goals derived from their organizational structure and their role in the overall health system. This context of fragmented governance makes performance management of care services problematic. …

Overcoming traditional Performance Management in Public Healthcare Institutions: The need for a DPM Approach

Donabedian (1988) was the scientific father of the notion that Performance Measurement (PM) of hospital outputs leads to improved quality of healthcare services, setting the foundations of how hospital quality is still today defined, considered and measured using three different kinds of measures: structure, process and outcome measures. Nonetheless, a growing part of literature during the last two decades has started doubting those favourable outcomes of PM on hospital quality (De Vos, et al., 2009; Nolan & Berwick, 2006; Werner et al., 2008a, 2008b; Werner & Bradlow, 2006; Wright & Hershman, 2014) while other research shows that ineffective PM systems are not just useless but …

POLICY INNOVATION AND IMPLEMENTATION IN PUBLIC SECTOR: COMPLEXITIES, DYNAMICS AND UNCERTAINTIES

This research is expected to contribute to the knowledge base on how an effective impact assessment and adoption of innovations in the public sector could be facilitated. The need for trans-disciplinary assessment of the long-term potential impacts of innovation-driven policies may well be met with system dynamics as part of the dynamic performance management approach by way of modelling based simulation and analysis. Moreover, such analysis may contribute to learning and the accumulation of a knowledge repository that enables strategy developers, policy designers and decision makers to arrive at unexpected (often called counterintuitive) conclusions prior to policy implementation. Such ins…

A CARBON CONSTRAINED SOCIETY: THE ECONOMICS OF CARBON CAPTURE, UTILIZATION AND STORAGE

Traditionally carbon dioxide (CO2) emissions has been viewed and treated as a “bad” rather than a “good”. This mental model is of little surprise due to a well-established consensus on carbon dioxide as a pollutant constraining the sustainability of economic and social development at a global scale. In the world where so many actors are preoccupied with shifting towards a low- carbon economy the very idea of carbon dioxide being a commodity (literally and not in the form of carbon caps or quotas trade, in which case a “commodity” is in fact the right to emit carbon, which is in its essence a very different concept) might be a big of a statement. However, this idea is not a mere perspective …

Enhancing policy design and sustainable community outcomes through collaborative platforms based on a dynamic performance management and governance a…

2022

This chapter aims at illustrating how a Dynamic Performance Management and Governance approach may support the implementation of “collaborative platforms” (Ansell and Gash, 2018) to enhance network policy design and the pursuit of sustainable community outcomes. This is an emerging field of research, embracing performance management, collaborative governance, and systems theory, aimed at fostering a learning-oriented perspective in performance data use. Such a view has been also referred as “collaborative performance management”, i.e., the “sharing of resources and information among different actors for the purposes of achieving a formal performance goal” (Choi and Moynihan, 2019, p. 1539).…

Reflections on the 8th European System Dynamics Workshop

2019

The purpose of this paper is to comment on the main scientific and social outcomes produced by the 8th European System Dynamics Workshop on “Modeling Sustainability Pathways”—hosted by the NOVA School of Science and Technology, and the Center for Environmental and Sustainability Research in Lisbon on June 1‐2, 2017.

Designing a Multi‐Sided Platform business model assessment framework: a Dynamic Performance Management perspective

2019

The purpose of this research is to offer an assessment framework to validate multisided platform business models. For this aim, we propose a systemic perspective based on the dynamic performance management approach. This approach is particularly effective to make explicit the net of relationships between internal and external strategic resources, the value creation and capture drivers, and the way such drivers influence platform performances. The developed multisided platform business model assessment framework has been tested by using a success and a failure case, respectively, Airbnb and Take Eat Easy. Research originality results from the combination of multisided platform value creation…